At a glance
Complete direct COD orders are normally prepared on the next working day. Courier delivery time depends on destination, service availability, weather, peak periods and public holidays.
Direct COD orders
- Orders with complete phone and address details are prepared from the next working day.
- COD availability depends on the postcode and courier coverage. Some remote areas may require another arrangement.
- Please keep your phone reachable and prepare the COD amount requested by the courier.
- A submitted order reference confirms we received the request; it is not a courier tracking number.
Estimated delivery
After courier collection.
After courier collection.
These are estimates rather than guaranteed delivery dates. Weekends, public holidays, sales campaigns and locations outside standard courier routes can take longer.
Shopee orders
Shopee orders are processed, tracked and paid through the Shopee platform. The estimated arrival date, shipping fee, vouchers and SPayLater eligibility shown in the app are controlled by Shopee and may vary by account or order.
Track or buy on Shopee ↗Failed or returned delivery
- If the courier cannot reach you, follow the courier’s instructions to arrange another attempt where available.
- Parcels refused, unclaimed or returned because of incorrect details may require a new order and an additional delivery charge.
- If tracking shows delivered but you have not received the parcel, contact the courier and FURVIN as soon as possible.
- Photograph the parcel before opening if it arrives visibly damaged.
Need delivery help?
Send your FURVIN order reference or Shopee order number when contacting us so we can check the correct order quickly.
WhatsApp FURVIN ↗